Privacy Policy

Privacy Policy


WISCUB Service Center is committed to maintaining the privacy of our clients. We maintain any information you provide over the Internet according to our usual strict security and confidentiality standards. The information practices of our website are set forth below.

WISCUB Service Center does not collect, store, or use information obtained through this website, except as described below. When visiting our website, WISCUB Service Center may collect and store information on:

  • Domain names 
  • Dates and times of website visits
  • Pages that you visit 
  • If you linked to this website from another website, the address of that website 
  • The IP (Internet Protocol) address (an IP address is a number that is automatically assigned to your computer whenever you are surfing the Web) from which you access our website 
  • The action that you tried to perform (for example, download a document) and whether you were successful

This information allows us to track use, measure website traffic and improve website navigation and information. WISCUB Service Center may use the IP address information to monitor unusually heavy activity from a single address.

WISCUB Service Center may use feedback from clients and non-clients to respond to inquiries, comments or suggestions. If you choose to give us feedback on this website via electronic mail, or you request additional information, you will be asked for your name and email and will have the option of providing other information. If you send an email to WISCUB Service Center, we will consider that your consent for WISCUB Service Center to use the information collected from the message consistent with this policy. This information is not sold, given, or disclosed to third parties.

If you provide your name and other information, WISCUB Service Center will maintain the information to process your request or inquiry. WISCUB Service Center employees will see the information in the course of their official duties. In limited circumstances, such as court order or as required by law, we may disclose information you submit. Although questions, comments, and other communications that are received, generally are not retained as permanent records, please note that it is possible that any mail - electronic or paper - that we receive could become part of the permanent record of WISCUB Service Center.

Please note that email is not necessarily secure against interception and that email features in this website are not encrypted. If your communication is sensitive, you might want to send it by postal mail instead of email, or ask us about our secure email.

On our Credit Union Portal, we use a secured socket layer, using a minimum of 128-bit encryption and firewall protection. This means that each time you logon to our Credit Union Portal, you will be required to provide your username and password.

For security of our website and to ensure that the website remains available to all users, WISCUB Service Center employs software programs to monitor network traffic and to identify unauthorized attempts to upload, change information, or cause damage.

If you have a question about the way your information is used in connection with this website or about WISCUB Service Center’s privacy statement, you may send a letter to WISCUB Service Center, 1250 W Washington Avenue, PO Box 158, Cleveland, WI 53015-0158.


Client Access Vault

On our Credit Union Portal, we use a secured socket layer, using a minimum of 128-bit encryption and firewall protection. This means that each time you logon to our Credit Union Portal; you will be required to provide your username and password.

For security of our website and to ensure that the website remains available to all users, WISCUB Service Center employs software programs to monitor network traffic and to identify unauthorized attempts to upload or change information or cause damage.